Terms and Policies

Welcome to our website! Before using this website, please read the following terms and policies carefully. By using this website, you agree to abide by these terms. If you do not agree to these terms, please do not use this site.

1. Service Content
   This site is committed to providing users with high-quality elderly wheelchairs and related products. All products we provide meet US safety standards and undergo strict quality inspections.
2. Orders and Payments
   All orders must be completed through a unified online payment method. We accept major credit cards and other electronic payment methods.
   Once an order is confirmed, it cannot be changed or cancelled. Please confirm your choice before placing an order.
3. Shipping Policy
   We will ship within 2-5 business days after receiving the order. Shipping time may vary by region.
4. Return and Exchange Policy
   Customers can apply for returns and exchanges within 30 days after receiving the goods, provided that the goods are unused and kept in their original packaging.
   The shipping costs of returns and exchanges are borne by the customer unless there are quality problems with the goods.
5. Disclaimer
   This site is not responsible for any direct or indirect losses caused by the use of this site or products.
   We do not guarantee the accuracy and completeness of product information, and recommend that users consult professionals before purchasing.
6. Privacy Policy
   We attach great importance to user privacy and promise not to sell or share user personal information with third parties. For detailed information on information collection and use, please refer to our Privacy Policy.
7. Applicable Law
   These terms are governed by the laws of the United States. In the event of a dispute, the parties shall negotiate in a friendly manner; if the negotiation fails, either party may file a lawsuit in a court with jurisdiction.
8. Changes to the Terms
   We reserve the right to update these terms at any time. Please check regularly to understand the latest terms information.
   If you have any questions, please feel free to contact our customer service team.
   Thank you for choosing our products!