Thank you for choosing our wheelchair products! To ensure that your shopping experience is smooth and worry-free, we provide you with the following shipping policies:

Shipping Range

We will do our best to ensure that your wheelchair is delivered to your designated address in a timely and safe manner.

Processing Time

Orders are usually processed and shipped within 1-3 business days after completion. Please note that processing time may be longer due to order volume or special circumstances.

Shipping Time

Shipping time is generally 3-7 business days from the date of shipment, and the specific time may vary depending on your geographical location and the shipping method selected.

Shipping Companies
We work with several reputable shipping companies, including:
UPS
FedEx
USPS

Shipping Cost

We offer a variety of shipping methods, and shipping costs will be calculated based on the weight, size and destination of your order.

Order Tracking

Once the order is shipped, you will receive a confirmation email with a shipping tracking number. You can use this number to check the delivery status in real time.

Damage and Returns

If you receive a damaged wheelchair, please contact us within 48 hours of receiving the goods. We will arrange a refund or replacement. Please make sure to retain the original packaging for easy return processing.

Special Shipping Requirements

If you have special shipping requirements or need expedited delivery, please contact our customer service team when placing an order, and we will do our best to meet your needs.

Thank you for your trust and support for our products. If you have any questions, please feel free to contact our customer service team, we will serve you wholeheartedly!